In today’s modern, digital world, filling out a paper application can feel like an ancient practice. We have all grown accustomed to or grown up using computers. They are fast, efficient, and eco-friendly because they cut back on paper usage. Rather than having to drive to a building, fill out an application, submit it to a government employee, have that employee transport it to all the pertinent people, wait for an approval, and hope you eventually hear back, digital application submission expedites and streamlines the process. There are many advantages of using Avolve Software’s Online Application Submission (OAS) with ProjectDox for a community of any size.
OAS is a web portal that allows citizens to access permit and plan review applications via a jurisdiction’s web site. OAS is an applicant-facing interface that works seamlessly with Avolve’sProjectDox to better facilitate the plan review process. Further, OAS can optionally integrate with any jurisdiction’s permitting system and online fee payment processing. The efficiency with which OAS streamlines the application submission and approval process saves time and money and stimulates economic growth within the community.
No matter what size community you live in or the size of your government department, OAS will offer many benefits. OAS is inherently self-service which means that it reduces the amount of work that your government employees have to do. This frees up their time to do other important tasks which helps work get done more quickly. Further, the wizard-style dynamic application forms provide the user with help tips and the forms auto-populate with applicant information which reduces form error which wastes time and delays processes. Further, the forms with confirm address and geo-location, allow users to pay online, and users can ultimately submit multiple applications and types which users will appreciate.
At Avolve Software, we know that every jurisdiction and department is unique which is why we have created completely customizable eForms. These custom eForms make it easy to get exactly the information that you need and for online submission to trigger the start of the plan review workflow process in ProjectDox. Citizen users simply need to create an account, choose a form, complete the form, and finally – submit the form and pay. It all takes place in one safe, secure, and easy-to-use portal that both citizens and government employees will appreciate.