Online Applicant Services (OAS)

What is OAS?

OAS is an online application services solution that makes it easy for applicants to interact with your jurisdiction’s building, planning, fire and public works departments online. The benefits to your customer (applicant) is ease, availability and convenience. For your jurisdiction it reduces lobby traffic, brings automated efficiency to simple (self-serve) permit transactions, and it enables jurisdictions to easily change eForms and services as required.

Simple Permit Applications

Applicants submitting non-plan review permits, fill out the application form online, pay the required fees, and then download a letter permit. OAS can run standalone or integrated to an existing web-based or legacy permitting system of record. OAS can validate form entry to external databases, like contractor licensing. Contractors will appreciate the ease in submitting repetitive permit applications.

ePlan Review Applications

OAS delivers the entire applicant experience for a jurisdiction’s ePlan Review process in seamless combination with ProjectDox. All applicant tasks are denoted, and can be completed easily in OAS. Applicants also have a dashboard into the review process for their project, reducing jurisdiction inquiries and applicant delays (items for them to complete). The end result is faster permit issuance which drives faster economic growth for the community.

Inspection Scheduling

OAS is integrated with Inspection Scheduling provided by Selectron (separately licensed), which provides integrations to most third party land management and/or permitting systems. OAS can be interfaced to other existing online Inspection Scheduling systems if required.
OAS provides a complete applicant experience for ePlan Review. A dashboard is provided on project status, any applicant action required (upload corrections, pay fees, etc.)
As an example, the user can be directed to a screen for just post-approval applications forms to start a revision review in ProjectDox.
Speeds electronic application process and payments with online transactions and eliminates customers waiting at counter.

OAS meets your goals for 24×7 citizen services excellence, ease, and departmental efficiency.

Let’s Talk

Contact us now to find out how AvolveSoftware can help.

4835 E. Cactus Rd, Suite 420
Scottsdale, Arizona 85254
Phone: 602.714.9774
Toll Free: 888.511.0090
Fax: 602.923.3544
General Info:

Avolve Software to Merge with DigEplan, Creating Market Leader in Electronic Plan Review Software