Turning Plans into Places with Electronic Plan Review

“After implementing ProjectDox, our turnaround time from application to issue was 20% faster. This was mainly due to the plan review process becoming more accountable via the auto reminders that Avolve sends to the applicants, which reduced our waiting time.”

At the end of the year, our chief building official came to us and said the average review time for us was around three-and-a-half days, which was incredible given we have just three plans examiners.

We selected DigEplan because we feel it is the best solution on the market today.

DigEplan has elevated our experience in terms of how we notated or marked up the plans, resulting in a time and efficiency savings for both the City and the customer.

Something that may have taken 7-10 days is now closer to 3-5 days since adopting DigEplan.

From the moment we did the demo with DigEplan, it was just a great relationship. We had that comfort level that, for me, has always been one of the most important of any potential partnership. When you’re able to reach out to someone and they’re responsive and want to work with you to find solutions — that’s a huge selling point.

We had set initial benchmarks; and for product testing and comparison DigEplan excelled.

Productivity gains have been significant as a result…one-click all conversions, PDF/A records are created, and stamps applied.

ProjectDox works really well with other applications, specifically Accela. I would 100% recommend Avolve and Accela together. In tandem they work beautifully.

Adding CDOT’s Project Coordination Office as a reviewer in ProjectDox helped us realize almost $24 million in potential savings in 2022

Our ProjectDox implementation has been a model for others in our region.

The program is excellent and really improves the organization and the efficiency of plan review. The integration with our permitting software has been seamless…

We didn't want to regret our choice in 10 years, so support and future proofing played a role in our decision...

It’s revolutionary for a city to conduct its permit process this way.

Our interim building official is ecstatic about DigEplan. He says it is so quick and just easy to use, it's a no brainer.

We can see our individual tasks and search whole projects. This makes all the information we need on each project visible, so we can see what’s high priority, when it was created, and when it’s due. It’s good for us to have that timeline spelled out, and turnaround has definitely been improved since implementing ProjectDox.

We have very short turnaround times that tend to be far more aggressive than most jurisdictions. DigEplan Pro has helped get applications into the system faster and improved transparency so that we know exactly what is in the queue.

ProjectDox allows us to have review meetings not only face-to-face, but digitally recorded, tracked, timestamped on a case-by-case basis in a queuing system.

Once they realized that this software was easy to navigate and would create transparency in the plan review process, they really embraced it. People realized that ProjectDox would prevent potential conflicts, for example between a plumbing inspector and the Detroit Water and Sewer department. I think ProjectDox has made a big difference in the attitude of a lot of staff in the City of Detroit.

ProjectDox has really been a tool to improve operations across the City of Minneapolis.

ProjectDox checked all the boxes for what we felt were important, like built-in communications, push notification back and forth to the customer, ease of use for reviewers, along with other features that make review quicker, faster, easier.

Productivity has actually increased in the work at home environment due to fewer distractions versus an office environment. We’ve been able to stay online and continue business as usual with staff working from home.

We knew we had to make it quicker and easier for customers to get through our process and get on with construction on their projects.

The longer the project sits with the City, the more it costs the Developers. We want more development and permits, that’s our business. We needed to find a way to make it easier and faster.